Compliance

ISSA CERTIFICATION

Coastal Travels Limited is pleased to announce that‚ it has successfully completed the IATA Standard Safety Assessment (ISSA) designed for commercial passenger and/or cargo operators and the airline is now on the ISSA registry. The ISSA program is a global safety standard for commercial operators not covered by existing programs.

The IATA Standard Safety Assessment (ISSA) Program is an internationally recognised and accepted evaluation system designed to assess the operational management and control systems of an airline.

This achievement is a reflection of Coastal Travels Limited’s commitment to safety and compliance. With the dynamic aviation market today‚ particularly with regards to how it affects traveling passengers globally‚ it is critical that airline operators raise their standards with regards to safety and compliance. This is what Coastal Travels Limited has achieved with this certification from IATA.

Coastal Travels Limited‚ being the pioneer safari operator in Tanzania‚ has been awarded this prestigious ISSA certification by IATA to validate its compliance to globally accepted safety standards and recommended practices.

“We have remained focused on safety being the top of our agenda. Having completed 2 years of rigorous training and assessments of our pilots and introducing 2-crew MCC (Multi-Crew Coordinated) cockpit‚ we are now delving deeper. Our team go through regular re-evaluation – there is a constant eye on our day-to-day operations and ensuring that we are following our Standard Operating Procedures (SOPs). It is an everlasting journey with an elusive destination‚ but contributes to passenger reassurance and comfort. That chronic sense of unease is what will keep us alert and ready to respond.

The continual training and assessment of our pilots has further evolved‚ as we have established a Standards department responsible for ensuring that all of our pilots and all of our flights follow the Coastal standard. We take feedback from multiple sources‚ including our own internal reporting‚ feedback from customers and other operators‚ to bring our teams to task.” - Capt. Maynard Mkumbwa‚ Managing Director of Coastal Travels Limited

SAFETY PROTOCOLS DURING COVID-19

In the interests of keeping us all safe‚ passengers are required to follow through the procedures at all times on all Coastal flights.